| In case of
Disability Claims, the entire Rider Amount will
be paid to the Life Insured where the Life Insured
becomes Totally and Permanently Disabled and
satisfies the disability criteria as laid down
in the Annexure to the Policy Contract. The
following documents need to be submitted :
- Duly Filled Claim Intimation Form
- Original Policy Contract
- Questionnaire to be completed by the Doctor
/ Hospital treating the Life Insured.
- All related Medical Examination Reports
IN Original*, e.g.
- Laboratory Test Reports.
- Surgery Reports, if any
- X-Ray / CT Scan / MRI Reports &
Plates.
- Clinical / Hospital Reports.
- Others (as may be required).
* these can be returned
back on request.
- Duly Certified Police Report
- Employer’s statement (in Company
Format) - for Disability claims
- Clinical Photographs showing the injured
areas - if available
- Original Disability Certificate by Attending
Physician / Institute.
| Notes: |
| 1. The Life
Insured will have to undergo the required
Medical Tests by the Company specified Doctors. |
2. The Company
should be intimated with the relevant details
:
- within 30 days of the accident
and
- within 120 days after the happening
of disability with proof.
|
|
| 3. The PDB Rider
gets terminated automatically on admittance
of the PDB claim. |
| 4. The Rider
is subject to the conditions and the exclusions
as laid down in the “Annexure PDB”
to the policy contract. |
Additional Information
- All the documents submitted to us should
be original or photocopies attested by a Gazetted
Officer, SEM, Magistrate or a person of local
standing, e.g. Sarpanch, Talathi, Tahsildar
or Police Sub-Inspector.
- All medical reports, documents and certification
shall be issued by the attending physician
and who is qualified to provide such document
/ certification according to the laws of India.
- Depending on the facts and circumstances
of the claim, the Company reserves the right
to call for and request certain additional
documents.
- Kotak Life Insurance reserves the right
to conduct and independent investigation /
inquiry to be made into the bonafides of any
claim where it is considered necessary.
Disclaimers
| 1. These are
just basic guidelines to assist in processing
the claims faster. Please refer
the Policy Contract for actual details. |
| 2. The documents
listed above are basic primary documents
to be given for each claim. Based on the
circumstances and the requirements of the
case, the Company may require further /
alternate documents as well. |
For any further assistance or information on
Claims do write to or Contact :
Claims Helpdesk
Kotak Mahindra Old Mutual Life Insurance Company
Limited
Claims & risk Control,
8th Floor, Godrej Coliseum,
Lokmanya Pan Bazaar,
Behind Evarard Nagar,
Sion (East), Mumbai - 400 022
Tel no : 6621-5170 and 6621-5171
Fax: 66215252
Email : kli.claimshelpdesk@kotak.com
It shall be our pleasure to serve you.
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