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Employees Life Advisor

 
Call us at: 022 66215170/71
Mail us at: kli.claimshelpdesk@kotak.com
SMS KLIFE to 5676788
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Death Claim
In case of unfortunate event of the death of the Life Insured the following standard documents need to be submitted to the Claims Department :
  • Duly filled Claim Intimation Form[please ensure all the fields are completely filled up].
  • Original policy document.
  • Original Death certificate issued by the requisite authority.
  • Last Attending Physician's Certificate in original.
  • Past & Present Hospitalisation / Medical Documents.
  • Cremation / Burial Certificate.
  • From the Beneficiary :
    • Photo ID with Date of Birth with relationship with the Insured.
    • Proof of legal title to the claim proceeds (e.g. legal succession paper, assignment deed)
  • Reason for delay in intimation, if any
If the death has occurred due to any Unnatural cause, in addition to the above, the following documents should also be submitted :
  • Duly Certified Police Report
  • Duly Certified Police Inquest Report / Panchnama Report
  • Duly Certified Post Mortem Report
  • Duly Certified Chemical Analysis (Viscera) report, if any.
  • Newspaper Cuttings with the photograph of the Accident, if available
Additional Information
  • All the documents submitted to us should be original or photocopies attested by a Gazetted Officer, SEM, Magistrate or a person of local standing, e.g. Sarpanch, Talathi, Tahsildar or Police Sub-Inspector.
  • All medical reports, documents and certification shall be issued by the attending physician and who is qualified to provide such document / certification according to the laws of India.
  • Depending on the facts and circumstances of the claim, the Company reserves the right to call for and request certain additional documents.
  • Kotak Life Insurance reserves the right to conduct and independent investigation / inquiry to be made into the bonafides of any claim where it is considered necessary.
Disclaimers
  1. These are just basic guidelines to assist in processing the claims faster. Please refer the Policy Contract for actual details.
  2. The documents listed above are basic primary documents to be given for each claim. Based on the circumstances and the requirements of the case, the Company may require further / alternate documents as well.
For any further assistance or information on Claims do write to or Contact :
Claims Helpdesk
Kotak Mahindra Old Mutual Life Insurance Company Limited
Claims & risk Control,
8th Floor, Godrej Coliseum,
Lokmanya Pan Bazaar,
Behind Evarard Nagar,
Sion (East), Mumbai - 400 022
Tel no : 66215170 and 66215171
Fax: 66215252
Email : kli.claimshelpdesk@kotak.com
It shall be our pleasure to serve you.
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Kotak Mahindra Old Mutual Life Insurance Ltd. A joint venture between Kotak Mahindra Bank Ltd. and Old Mutual plc.
9th floor, Godrej Coliseum, Behind Everard Nagar, Sion (E), Mumbai - 400 022

All rights reserved. Registered with Insurance Regulatory & Development Authority (IRDA) as Life Insurance Company. Regn. No. 107.
Insurance is the subject matter of the solicitation
Tax benefits available with life insurance are as per the Income Tax Act, 1961, and are subject to amendments made thereto from time to time.
For more details on risk factors, terms and conditions please read sales brochure carefully before concluding a sale.